Following its initial start in car insurance, GoInsuran — Malaysia’s leading digital insurance aggregator — is expanding its repertoire of offerings. Now, in addition to insurance for cars, travel, medical, and homes, GoInsuran is launching GoDeviceProtect by Swap Protect, designed to keep your mobile devices covered.
This is especially pertinent considering Malaysia’s smartphone user penetration in Malaysia was estimated to reach more than 89% as of 2023. Additionally, the local smartphone market is booming, due to the increasing demand for affordable and high-quality devices among our increasingly tech-savvy population, so keeping all this new tech safe and protected is crucial.
With this in mind, GoDeviceProtect by Swap Protect covers any eligible mobile device against damages that are not generally covered by the manufacturer’s warranty. This includes accidental damage and/or liquid damage, referring to any sudden, unexpected, unforeseen physical damage and other externally detectable destruction that has clearly caused a malfunction of the device.
In this sense, GoDeviceProtect by Swap Protect allows customers to extend the overall lifespan of their devices by promptly repairing cracked screens or addressing any accidental damages. The insurance also covers cases of attended theft, providing a replacement device if your device is stolen while is in your possession.
“We’re thrilled to continue expanding our services to account for any insurance needs our customers have,” says Joshua Yong, Head of Tan Chong Insure. “After our initial beginnings with car insurance, we’ve been focusing on expanding to lifestyle coverage in general. This includes medical, travel insurance and our most recent launch of life insurance. Now, we’re able to also provide protection for the little – but no less important – things in life, i.e. your mobile devices. In this day and age, your phone is also your wallet, your camera, and even your storefront! In line with this, we knew we needed to grow our services accordingly.”
“In today’s world, our devices are indispensable, but accidental damage can be costly, especially when it is not covered by standard warranties. That’s why we’ve partnered with Tan Chong Insurance to introduce GoDeviceProtect—a comprehensive device protection service,” says Andy Tan, Group CEO/MD of Swap Asia. “With this feature, you can avoid the high costs of device replacement. Our seamless process allows you to handle everything from home, with our logistics team managing the details and dedicated tech support ready to assist. This affordable solution ensures your devices are safeguarded, leaving you worry-free.”
There are three plans under GoDeviceProtect by Swap Protect: Protect Basic, Protect Plus, and Protect Pro. For all three, registering your device is simple and convenient with GoInsuran’s user-friendly website, and repairs are done by authorised service centres using only Original Equipment Manufacturer parts, so customers can have peace of mind. Additionally, the cost of repairing or replacing a phone today can be expensive, so GoInsuran customers can use their devices comfortably, knowing that they’re protected.
For the Protect Pro plan, customers also have access to a flexible subscription to choose between weekly, monthly or yearly payments and any-time cancellation. Furthermore, this plan allows users to extend the standard manufacturer’s warranty coverage of their devices against manufacturing defects occurring beyond the manufacturer’s warranty period.
All in all, GoDeviceProtect acts as a timely solution for those looking to easily safeguard their tech gadgets. With this new product, GoInsuran offers an accessible way to ensure reassurance without hassle, keeping people connected and covered when they need it most. For more information, visit goinsuran.com/godeviceprotect-en.
